MidwayUSA – they’re one heck of a business

/ hsoi

“Hi, I’m Larry Potterfield with MidwayUSA. Thanks for your business.”

Familiar refrain?

I’m a customer of MidwayUSA, because they do have just about everything I need in the realm of gun-related business. While it was evident Larry Potterfield ran a good and growing business, I didn’t realize just how well he strived to run it.

Inc. magazine has an article on MidwayUSA and their quest to be the best-run business in America. (h/t Karl) It’s all about Baldrige.

Give it a read. It’s an interesting peek at how MidwayUSA runs its business. I’d love to work for a company like that; something for me to think about.

4 thoughts on “MidwayUSA – they’re one heck of a business”

  1. They may be great company, but I have sure have had problems with their website. And I order online once or twice a week, so I am not a novice at this. But their site had been giving me fits. After nearly a week of emails, I still cannot get a small order through.

    • Wow. That’s no good. Only time I had problems with their website was after Obama got elected and everyone was in a buying frenzy… the website was very slow from the load.

      I’d say pick up the phone and give them a call.

  2. I think they suck…they use deceptive polices and have poor customer service.My goal is to help them improve by pointing out their shortcomings

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