I’ve ordered lots of things from Comp-Tac.

I just made another order from them; in fact, it was two orders. The thing was, I originally ordered a few things then shortly after submitting that order I realized I needed something else. I wondered if the orders could be combined. Well, they could but due to their process it would cost $20. However, the lady on the phone said I could add a note in the comment field of my order about the other order and request if possible for the orders to be combined. There was no guarantee of that, but there was no harm in asking.

My first order was ready to go and marked as “in shipping”, but it never left. I suspected they were going to try combining. Eventually I receive two emails saying the two orders have shipped, then a third email saying that the orders were able to be combined and that we’re refunding the shipping charge from the one order.

So overall it took a day or two longer than “guaranteed”, but I made a special request of them and they were able to fulfill it. So I have no complaints about the turnaround time, and nothing but praise for the special attention they gave to my orders.

That’s the main reason I keep going back to Comp-Tac. Sure, they have good products and without that I wouldn’t bother at all. But what keeps me going back is the high quality of customer service they provide.

Anyway… when the gear shows up, I’ll blather about it then.