Reason #582919

/ hsoi

As if I needed another reason to not want to fly any more, Delta Airlines puts kids on the wrong flights.

Kieren and the unnamed Cleveland girl were both traveling as unaccompanied minors on a flight from Spokane, Washington, through Minneapolis-St. Paul, airline spokesman Paul Skrbec told Yahoo!. At Minneapolis they were “inadvertently boarded on incorrect connecting flights as a result of a paperwork swap,” Skrbec said.

Now I admit. We’re human. Shit happens. As a parent, this isn’t the sort of shit I’d want to happen to me. But also consider that many unaccompanied minors fly all the time and shit doesn’t happen. So I grant, this is a rare event.

But what I never understood?

“We apologized to the families, re-accommodated the children to their final destination cities at no cost, arranged full refunds for the children’s tickets, provided credits to the families for future travel, and refunded their unaccompanied minor fees,” Skrbec added.

First, damn right you’re going to refund everything; it’s the least you can do in the face of this PR nightmare. But I never understood why when airlines screw up and give you reasons never to want to fly with them again, what do they do? Give you vouchers towards flying with them again. If you’re such a colossal fuck up the first time around, why would I want to experience your crappiness again?

One thought on “Reason #582919”

  1. You know, I genuinely hate flying. Unfortunately (fortunately?), my (new) job requires travel two to three times a year now. When you’re on a short time scale, the only way to travel is by air. I just really abhor the whole experience though. The complete abuse at the airport in security, the lack of personal security on an aircraft. The flying disease factories that make up common commuter flights. I just really hate the whole experience.

    I’ve discovered the ONLY way to fly now is as fast as possible. I run strictly carry on and if I want a weapon of some type, I will buy a magazine in the airport and ship myself a knife ahead of time to the hotel I am staying at. I would rather drive everywhere, but the reality is, when you go from Austin to Pittsburgh and have to be back in three days, you simply can’t drive.

    I still, really, hate flying.

    -Rob

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