I previously mentioned my problems with my BLUEGUNS order.

I finally got to try out the XD-45 mags this past weekend. None of them worked. Why? They were just flat out wrong. When we compared them to a proper XD-45 magazine, they were too short and of different shape/dimensions.

So let’s recap:

• 6 XD-9 mags
  • None had the magazine catch notch
  • 1 was “blistered”
  • 1 was too thick and wouldn’t drop free
• 4 XD-45 mags
  • All were flat out wrong
• 2 AR-15 mags
  • One was too thin, couldn’t catch on anything in the magwell
  • One would catch but then the bolt wouldn’t close
• 1 XD-45 gun
  • Fine

Really, that’s pretty bad.

I called RINGS yesterday and left a message and just got my callback from Carl Rings. I explained the whole situation. He sounded rather embarrassed about the whole thing and apologized profusely. He said that all molds should be taken from proper parts and then should be tested out before shipping. Obviously that didn’t happen. I of course have no knowledge of what will happen internally, but I’d like to hope the person(s) that made my products will get some remedial training in proper manufacturing procedure and quality assurance (if not just fired or smacked upside the head).

To their credit, they will be sending me a UPS hang tag (or some such thing) so that we can ship back to them at no cost to us. I would expect that in a case like this.

We’ll see how it resolves out. So… I’m still disappointed at what a trial this has been, but I’m glad to see RINGS working to make things right. I also hope they’re taking internal steps to correct this so something like this doesn’t happen again.